Winner of the 2009 UK Broker Awards - Best E-Business

Security statement for Hire Car Excess

Security is paramount in providing an excellent service. We hope to reassure you of the measures we have taken to prevent data theft.

If you have any requests concerning the security of the site please contact our Security Officer by e-mail at:

Our servers

Our secure server ensures that your personal details stay personal and you will be glad to know that we have not received any reports of fraudulent use of a credit or debit card as a result of purchases made with us, or of any other fraudulent use of information entered into our website.

Every transaction you make is processed via Secure Server Technology. This provides many security features, including:

  • Authentication: This assures your browser that your data is being sent to the correct computer server, and that the server is secure
  • Encryption: This encodes the data, so that it cannot be read by anyone other than the secure server.
  • Data Integrity: This checks the data being transferred to ensure it has not been altered.

Applicable Law and Jurisdiction

Unless we have agreed otherwise with you, all policies sold through this Website are governed by English law and subject to the jurisdiction of the English courts.


We aim to provide a first class service. If you have any cause to complain, or feel we have not kept our promise, please contact the Customer Services Manager, CETA Insurance Ltd, CETA House, Cromwell Business Park, Chipping Norton, Oxfordshire, OX7 5SR.

All the insurers that we deal with are members of the FSA or otherwise covered by the Insurance Ombudsman scheme. If you are still not satisfied then you should contact the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.

Hire Car Excess is authorised and regulated by the Financial Services Authority (FSA) no: 307824